There is no interpretation of the failure codes as they do not indicate a type of failure, just that the drive has failed to complete the diagnostic successfully. If the drive continues to report a failure on the USB or Firewire port then refer the warranty services page to determine if the drive is within the warranty period and start the return process.įreeAgent Pro drives can give false diagnostic failures when tested using the FreeAgent Tools and connected via the eSATA interface. Seagate is a recognized and trusted hard drive brand for most users. After being used for a period of time, the Seagate disk might fail due to various factors. If you are testing a drive on MacOS then Firewire and USB tests should be reliable, but eSATA errors should be retested on FireWire or USB. When Do You Need to Diagnose Seagate Hard Drive.In this post, MiniTool Solution introduces some Seagate Disk tools for Windows to diagnose Seagate hard drive easily. Also note that I did a long format (not the. Note that the tool is not reporting a failure. The drives pass every other test (all the short tests and all (the other) long tests). Started Seatools to test it, passed the short test. Each of the drives is aborting one (and only one) of the tests: Long Self Test. Around 1 month ago, the drive started disappearing in my PC, so I plugged it into my other PC and copied all. Find helpful customer reviews and review ratings for Seagate ST10000VN0004 IronWolf NAS Internal. If the drive continues to report a failure on the USB port then see the warranty services page to determine if the drive is within the warranty period and start the return process. 210 1 10,695 1 Hi I have had my Seagate 3TB HDD for around 5-6 months. Some eSATA and Firewire ports can block the diagnostic test and report a false failure. If you are testing a drive in a Windows based computer, be sure the drive is connected to the system via USB. If the suggestion is to exchange the drive, please see the warranty services page to determine if the drive is within the warranty period and start the return process. SeaTools will often provide suggestions based on the type of failure diagnostic during testing, follow those suggestions. If that software has produced a diagnostic code, see the steps below. Seagate Manager, Maxtor Manager, OneTouch Manager, and SeaTools have diagnostic software built into the program that can test the functionally of the drive.
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